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Diehl Ford of Massillon always puts customers first!
Don’t take our word for it: Read our reviews and see what everyone is saying.
They took care of my new Nissan Murano well with the rustproofing service. I am happy to know they can bring me back to my apartment so I don't have to wait in the dealership for future service appointments. Very satisfied with the service department.
I will 100% be coming back and telling everyone I know to come here and see Chad. After having a terrible experience the day before I was a little nervous about trying to buy another car. Chad was very straightforward with me and made my experience one of the best. When i first got there I was looking for a specific truck that they unfortunately sold earlier that morning, Chad sat me down and found other trucks that were similar in both style and price. He was super nice and funny as well. He treated me like I was an actual human being and not just a money bag which most places are like that now. Big thank you to Chad for making it happen and I hope they give you a bigger office!!😂
I had a awesome experience with my sales team and I would recommend him to anyone that is interested in buying a car. I,have a couple of his cards if any of my friends or family are interested.
They did everything you ask for and make it simple as can be. I'll be back when I'm ready for a new car
Brought me rite in out of the rain and made me feel qwlcome. They corrected what I needed and made me aware of problems. Stops a lot quicker.
Drove up without an appointment, just wanted someone to listen to my truck to see if they hear the same noise I was hearing. Service representative Josh was busy but took the truck for a ride, then got a technician to check it out. They discovered the issue, part on order and with in a 10 days truck was repaired! Yeah!
From the beginning to the end, everyone here was incredibly friendly, helpful, and courteous.
Man, let me tell you. These guys are amazing. I come in unsure about anything. I delt with Bob and he got us into a new vehicle. Was a great guy to talk with and everything. I'll be coming back forsure to deal with Diehl Ford.
Very friendly staff answered all of my questions Chad was a great salesman he helped me a lot
I have used this location to buy cars and have them serviced for years. I like the service team.
I bought a Ford C-max from a private seller brought it here for service. Had a converter code they got it covered on the last day of its emissions warranty. Mel and his team were great!
They take excellent care of my F150
Chad was very helpful and easy to talk to. He worked hard to get the cost I could agree on. The finance team was also kind and helpful.
They saved me money by reminding me of my fordpass. Thank you!
The issues with my Ford Edge were fixed. Rob was very courteous and helpful. The service department is very efficient.
Excellent customer service, great Valet employees very very impressive and satisfied!
Rob was very efficient and friendly and answered all my questions thoroughly. I was very pleased.
That was my first time there, I was very impressed at how clean and organized the dealership was.
My experience at this dealership was great. After failing to make a deal at a different dealership, this place was my last stop for the day. Alec met my wife and I on the lot and was extremely nice and helpful. Ford ended up offering me more for my trade-in than the previous place I went to. They were also able to work with the bank in lowering my original interest rate offer. Overall this was the best dealership experience I’ve had.
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Welcome to Diehl Ford of Massillon
Diehl Ford of Massillon carries a huge selection of new and pre-owned vehicles in Massillon. If you’re looking to lease or finance your next Ford, Diehl Ford of Massillon has competitive lease specials and financing options on new Ford vehicles. Diehl Ford of Massillon also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.